For more than three decades, Central Virginia boards have trusted Landmarc to manage their communities — with a named local manager, a full team behind them, and a direct line to the president when it matters. Not a call center. Not a rotating cast of managers.
Community association management isn't hard to describe — collect the assessments, maintain the common areas, enforce the covenants fairly, keep the books clean, and support the volunteers who run the board. The hard part is doing all of it consistently, and being reachable when something goes wrong.
That's where most companies fall down. Boards get handed to a call center, or to a solo manager juggling forty communities who quietly stops returning calls. We built Landmarc to be the opposite — a team-based model where your community has a named, credentialed manager, a full support team behind them, and a second-generation owner who picks up the phone.
We're the oldest independent, locally owned community association management company in the Fredericksburg area, operating continuously since 1992. We live here too — and we have a vested interest in seeing your community thrive.
Most companies assign your community to one person and hope they don't burn out. We build a dedicated team around every community within a broader portfolio — so there's depth, redundancy, and no single point of failure. Select a role to see who's working on your community.
One accountable manager owns your community — they know your board, your vendors, your reserve study, and your history. You'll have their name and their number. They run your board meetings, coordinate vendors, guide governance decisions, and send your Weekly Board Brief.
Your manager sits inside a broader portfolio team whose members carry a general understanding of every community in the portfolio. If your manager is out, coverage continues — nothing falls through the cracks. When a manager is ever reassigned, a formal knowledge-transfer process with an overlap period keeps the relationship intact.
Your community's books are kept by a degreed accountant on our in-house team — not a distant back office. They produce your monthly financials, which auto-launch to the board by email and post to the portal the moment they're complete, with bank statements included as standard.
Collections is its own dedicated role at Landmarc, not something piled onto your community manager. A methodical, consistent cadence — late notice, reminder, final notice, then collections per your association's policy — keeps receivables under control. We don't take our foot off the throttle.
A dedicated specialist conducts monthly inspections and manages covenant enforcement on a documented, repeatable process — applied the same way to every owner. Enforcement that protects the standard your community bought into, without turning neighbors into adversaries.
When a concern needs an owner's attention, you reach one. Our president steps in directly on escalated issues — and describes his own role as a "solutions architect": listen first, find the friction, then build the fix. Local ownership means our reputation is personally tied to your community's outcome.
Every company claims "full-service," "professional," and "experienced." The difference shows up in the everyday moments. Toggle between the two.
Comprehensive day-to-day management across four areas — coordinated by your manager, delivered by the team. Tailored to your community, never one-size-fits-all packaging.
Responsiveness is answering when asked. We go further — a reporting cadence that reduces the need for your board to ask in the first place.
A weekly summary of completed work, action items, and updates — emailed and posted to the portal. Boards consistently name it their most valued touchpoint.
The moment monthly financials are complete, they launch to the board and post to the portal — bank statements included. No delay, no manual request.
Board meetings set at the start of the year and posted to the calendar, with reminders to members and homeowner packets distributed before each meeting.
On transition we surface unsigned contracts, insurance gaps, and statutory issues immediately — even when it's uncomfortable. Boards thank us for it.
Most of the people we work with have full-time jobs and serve their community out of civic duty. Our job is to make that load lighter — and to make the board look good doing it.
A partner who brings problems and solutions together — so you're never the last to know, and never alone on the hard calls.
Clean, transparent books from an in-house accounting team, with budgets and reserves you can actually defend to owners.
Plain-English guidance on governance, Virginia law, and covenant enforcement — and the systems to do it consistently.
Full-service management is where most communities land — but it isn't the only way we work. Find the level of support that fits your board.
Boutique, high-touch management for condominium and mixed-use associations — common elements, utilities, and complex shared systems handled with care.
Explore condo managementFor boards that handle operations themselves but want professional, in-house accounting — billing, collections, budgets, and reporting, done right.
Explore financial-onlyTownhome, gated, master-planned, active-adult 55+, lifestyle, and commercial associations — each with a playbook we've run before.
See community typesAlready managed but considering a change? See what a smooth, board-light transition looks like — most happen without a gap in service.
How switching worksTell us a little about your association and where it is today. We'll put together a tailored proposal — no scripts, no packaged tiers.
